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Compagnia aerea: Velvet Sky

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La compagnia aerea ha cessato l'attività. Velvet Sky suspended all its flights starting May 7th 2012
Per maggiori informazioni consultare la pagina di Velvet Sky su Wikipedia.×

Opinioni dei viaggiatori

  • Richard Duivestein ha volato da Durban a Città del Capo
    1
    My flight VZ 0611 on the 23 Febuary 2012 from Durban to Cape Town was initially delayed then cancelled (I was notified by an SMS with no contact information 2hours before I flew). The company did not offer to arrange any flights or services for stranded passengers and I was left to book a flight through another company, which cost me an additional R2000, excluding all the calls made to their call centre.
    I was promised reimbursement for my cancelled flight, I filled out their form and emailed it to the head office, twice.
    Its been More than 2 weeks now and I still have not heard back from them or received my reimbursement.
    I've tried calling their head office directly and either give up after waiting, usually after half an hour, or I get discontented.
    Please think twice before booking flights with this company as you will most probably be ******* by them in the end.

    Richard Duivestein
  • Chad ha volato da Johannesburg a Città del Capo
    2
    The flight was good, no problem there.
    The ground staff at the check-in counters have the worst attitude ever, I'm not sure if she was having a bad day or what, but she was damn rude. Bad customer service. Since I was new to the OR Tambo airport (Johannesburg), I was unaware as to where the check-in gates were situated. I asked the Velvet Sky lady at the check-in counter where it was? "OVER THERE", she said IN A ARROGANT VOICE...wow, what an attitude.

Prima della cessazione dell'attività, Velvet Sky operava sulle tratte:

Consigli per volare > Comprare i biglietti

Pensa bene al bagaglio: Nel tentativo di minimizzare i costi, le compagnie aeree low cost impongono delle restrizioni sui bagagli. - Puoi portare con te sull'aereo un solo bagaglio a mano (che deve pesare non più di 10 kg e non può avere le dimensioni massime di 55x40x20 cm). Per maggiori informazioni sul bagaglio a mano, controlla il sito web della compagnia aerea. - Se vuoi portare con te bagagli da stiva, li dovrai pagare online (al momento della prenotazione) o all'aeroporto. E più economico pagare per il bagaglio da stiva online che all'aeroporto.