Huge disappointment for Korongo Airlines! Poor service, poor communication! Bought a ticket from Johannesburg to Lubumbashi. Flight delayed 3 times, without giving customers any reason!! No compensation, no hotel, not even a discount. I do not live in Africa, but I do business here, therefore I lost a lot of money! Not flying with this airline anymore.
Do I need Travel insurance?: Some low cost carriers offer you travel insurance by default. This insurance covers you for the duration of your flight/trip. If you already have a comprehensive health insurance policy, you are probably covered much better than you would be with the travel insurance offered by the airline. In this case, there is no point buying travel insurance together with the flight ticket.