Everything went smoothly, but when I have read their contract, I've found they are agree to pay no more than $8 per kilo (about two pounds) in case your luggage get lost. And the food ("Enjoy your meal") is a junk.
Weigh your luggage at home: Avoid excess baggage charges by weighing your luggage at home and trying to stay under the weight limit (15 or 25 kilos per checked-in bag, depending on the airline). If you exceed the weight limit, you may be asked to pay 10-15E per extra kilo. If your luggage is overweight and you can't leave anything else at home, it may be a good idea for you to take a hand baggage. But be careful: you need to check the weight limits for your hand luggage too!