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Airline: Volotea

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Volotea airlines
Volotea airlines
Website:Book directly on the Volotea website
Wikipedia:See Volotea's Wikipedia page

Number of low cost routes: 196

Traveller reviews

  • Tereza flying from Nantes to Prague
    2
    Our flight was delayed for 5 hours and 30 minutes upon arrival. That can unfortunately happen, and I am ok with them bringing in a new plane to fly us home. What I am not ok is waiting 60 minutes in a small confined place, standing in line with no available place to sit or roam, because the flight attendant was not able to give us any news or any reason for delay up until 5 minutes after the flight was supposed to leave. There were children and elderly in the line with no place to sit, just stand for 60 minutes....We were informed we are having technical issues with our plane and we should have a 30 minute delay. This information was given in french only.

    After hour and half sitting in the Nantes Hall 4, which is under construction or something, as it is void of any shops, we were told something in french, which someone had to translate to me that we are receiving new airplane from Bordeaux, which has not even started yet, so we are being moved to a saloon with refreshments.

    In the saloon a water cooler was provided, and after an hour we received a pass to some restaurant in Hall 1, that was explained as to be for sandwich and beverage. In the restaurant we were told the pass is only for beverage ( water, juice, beer or something else). We were then left to roam the airport before the check area, so free to leave and buy the overpriced food.

    We waited in the saloon, no one came in the next few hours, until we saw some people leaving the saloon and going again, through the security check, to wait in yet another line for our plane, that was now rescheduled for 20:20. I received a text message which was the only way I knew about this reschedule, no one came to inform us or to even check on us to the saloon.
    Another boarding check, another line and finally at 9 pm we were actually flying away.

    The pilot and crew apologized for the issue and explained what caused it

    I do not mind the delay, but the approach of the attendants really astounded me. No food either from their side, no information in english unless specifically asked for.

    Also on the plane I was not able to call the flight attendant to my attention, the button was not working and they did not roam the hall to be called to. I am quite glad I was not sick in the end, as there was even no bag available.

    The flight from Prague to Nantes was ok, no issues but nothing special.

    Seat room is expectable from cheap airline, no entertainment or bags, no meals. Landing and take of without issue, small turbulences due to strong wind. Temperature great, not too cold, maybe even hot without AC. Captain and crew shared their messages, no problem. Getting attention of flight attendant was hard
  • Andrea flying from Palermo to Turin Caselle
    1
    Politica miope dei bagagli. Peggio di ryanair!!! ho dovuto imbarcare il bagaglio perchè non mi consentivano di portare la macchina fotografica (peso 400g) in una borsa a parte!!!!!!
  • Giuseppe flying from Palermo to Venice Marco Polo
    5
    Ottima compagnia ed ottimo volo.. Il personale di bordo cortese ed il viaggio tranquillo
  • Gioacchino Biagini flying from Venice Marco Polo to Krakow
    5
    Ho volato con volotea a giunio verso Cracovia. Ho pagato il volo 50 euro A/R tutto incluso. I posti erano comodissimi, gli assistenti di volo simpatici e gentilissimi e l'aereo è sempre arrivato in anticipo!! Spero di volare ancora con volotea!! È la migliore low cost che ho mai trovato!!
  • lorenzo flying from Cagliari (Sardinia) to Brindisi
    1
    Mi hanno avvisato via mail che il volo Cagliari-Brindisi era stato totalmente cancellato. Hanno riaccreditato i soldi sulla carta e mi hanno dato un buono di 30 euro da usare su un loro volo (validità 3 mesi) da usare tramite call center. Unica pecca, avevo un volo Brindisi-Venezia e quello è partito senza problemi, facendomi perdere il biglietto e la vacanza. Morale della favola ho speso 50 euro A/R per un Cagliari-Treviso fatto con la Ryanair e salvato per metà la mia vacanza. Addio Volotea.

Low cost airports used by Volotea

Tips for Flying > Plan your trip

An indirect flight: If there is no direct flight on your desired route and you have to change planes in order to reach your destination, you should take into account three very important "details".
  • First of all, you will have to buy your flight tickets separately, as if they were for two separate journeys. It may therefore happen that the sum you pay for the two flight tickets, especially if you buy them shortly before your flight date, be almost equal to the price you would pay for a direct flight with a regular line. Check and compare prices well before buying!
  • Moreover, when you arrive at the airport where need to change flights, you must collect your luggage yourself, as if your journey were over. Afterwards, you need to leave the airport security area, check-in for the second flight and go through the security check once again before boarding the second plane. Be extremely careful, as this could sometimes take more than 3 hours!
  • Last but not least, if your first flight is late, the next one will not wait for you, even if it is operated by the same airline. That is due to the policy of low cost companies which states that flights are independent from one another. Low cost airlines are not responsible for your losing the onward flights, no matter what.